Contact SafeEscrow
Every message is answered by the same admin who supervises your trades. No ticket queues, no chatbots.
Typical reply within 15 minutes during working hours. Best for active trades, disputes, and payment confirmations.
Reply within 24 hours. Best for long-form questions, partnership requests, and anything that needs file attachments.
Response times
The admin operates on a UTC+3 (Istanbul) schedule.
- • Active trade issues — usually answered within 15 minutes, day or night.
- • General questions on WhatsApp — within 1–3 hours during working hours (09:00–24:00 UTC+3).
- • Email — within 24 hours on weekdays.
Please include in your message
Sending these details up front lets the admin help you in one reply instead of five.
- • Your role in the trade — buyer or seller.
- • The other party's WhatsApp number, if a trade is already open.
- • The digital asset being traded (channel URL, account handle, game, rank, etc.).
- • Agreed amount in USDT and the transaction ID (TXID), if payment has been sent.
- • Screenshots or a screen recording for any dispute or delivery problem.
Beware of impersonators
The only official channels are the WhatsApp number and email listed on this page and the homepage. SafeEscrow will never ask for your password, seed phrase, or two-factor codes. If someone contacts you claiming to be from SafeEscrow on another number, another email, or social media DMs, do not send them funds — verify by messaging the number above first.